It’s vacation time. Your flights have been booked, hotel reservations have been made, and your bags are all packed. You arrive at the airport and check your bags in, excited to begin your journey. But as you watch your luggage disappear, a worry nags at the back of your mind. Will your bags appear at the other end when you arrive at your destination? What if they don’t? What will you do then? Well, if you are flying United Airlines, the company offers an online bag tracing service for your traveling convenience and peace of mind, just in case something does happen and your luggage goes missing. Here are the simple steps you should take to access United Airline’s bag tracing service.
Step 1: Obtain Your File Reference Number
You will need your file reference number, which is 10-characters long, in order to register for the airline’s online bag tracing services. If you do not have this number, you will first need to contact the United Airlines Baggage Resolution Service Center to obtain one. For delayed, damaged, or missing luggage, call 1-281-821-3526 or, for calls made in the U.S. and Canada, call toll free at 1-800-335-BAGS (1-800-335-2247).
Step 2: Visit the United Airlines Bag Tracing Website
Once you have a file reference number, use a computer with Internet access and go to the United Airlines Baggage Tracing website at http://www.united.com/bagtrack. On this page, enter your 10-character file reference number into the first box and your last name into the second box. Next, click on “continue.” If you have entered your file reference number and last name correctly, then the bag tracing service should take you to a page where you can see the latest up-to-date information on your baggage claim. Any additional steps you might need to take in tracking your luggage will also be provided to you here.
And that’s it! It’s that simple! By following these two simple steps, you can easily access the latest updates about your luggage claim anytime, from anywhere. This fast and convenient service will save you the trouble and time of having to call in to a baggage claim center every time you want an update on your delayed or lost luggage. As with all of its other services, United Airlines seeks to provide its customers with the highest quality care, hospitality, and service. As a proud, leading American airline company, it constantly strives to improve and update its services to maximize the ease of use, comfort, and convenience for its customers.